Disputes with customers are a common occurrence for small business and need to be handled quickly and professionally to maintain your goodwill and reduce the risk of financial loss. It is important that your organisation is fully aware of its obligations under the consumer laws and has procedures in place to ensure compliance on a routine basis. If a complaint
Small business is heavily dependent on the banking industry for financial services and it is inevitable that disputes will arise. In recent years the rapid advances in electronic technologies and deregulation have altered the relationship between banking and business, although problems still arise when the customer believes the lending of money constitutes advice from the bank that the project or
A group of local community workers has been making a difference in an isolated Northern Territory community. Several community and youth workers from the Shoalhaven have been working together under the auspices of non-profit organisation The Butterfly Playground to help strengthen a traditional Aboriginal community on the edge of the Tanami Desert about five hours’ drive north-west of Alice Springs.
Small business is heavily dependent on the banking industry for financial services and it is inevitable that disputes will arise. In recent years the rapid advances in electronic technologies and deregulation have altered the relationship between banking and business, although problems still arise when the customer believes the lending of money constitutes advice from the bank that the project or